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I have read and agree to the Privacy Policy, Terms of Service and Refund Policy, and confirm my device supports eSIM. I ask for my eSIM to be delivered right away, before the 14-day withdrawal period ends, and I understand that I lose my right of withdrawal once delivery begins.

Phones sold in mainland China usually can't use eSIM

Apart from a few new models like iPhone Air, phones bought in mainland China have no eSIM. Look for an EID first: on iPhone, Settings › General › About; on Android, dial *#06#. Check this phone

I've checked that the phone I'll install on shows an EID and supports eSIM. If it can't be installed because the phone doesn't support eSIM, there's no refund.

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